FAQ’s

Yes, we ship internationally. Orders are shipped via postal services or international couriers, depending on the destination.

We accept PayPal and bank transfer. International credit and debit cards can also be used through PayPal.

Please email us as soon as possible to request a cancellation or change. We’ll check whether your order has already been shipped and let you know what options are available.

Once your cancellation or return has been approved, your refund will be processed after any applicable administrative costs are deducted, such as bank transfer fees. These costs are the buyer’s responsibility.

Please record a continuous video while unboxing your order, showing the package and its contents clearly. This video is required as proof if the item arrives damaged, faulty, or incorrect.

Without an unboxing video, we may be unable to verify whether the issue occurred before or during shipping, and the return request may be denied.